Whether a seasoned veteran or new to sourcing eLearning solutions, you will undoubtedly come across 70/20/10 theory. So let’s clarify the myths surrounding the theory.

For anyone new to 70/20/10 framework, the idea behind it is that ‘high-performers’ learn successfully and effectively when lessons are broken down roughly as follows:

  • 70% from experience.
  • 20% from people/the boss.
  • 10% from courses and reading.

In reality the numbers are designed to be more illustrative than granite. What lies at the core of 70/20/10 theory is the hard fact that, learning:

"Extends the focus on learning beyond the classroom, beyond the eLearning program, beyond structured learning into the social aspects of learning, and into experiential learning."

Charles Jennings

So if that’s the case, what should we take from 70/20/10?

First of all, don’t worry about the numbers. Statistics can be made up to suit any case; 64% of people know that.  Of course, I’m jesting but the numbers themselves are designed to make it easy to break down learning values within organisations. The weighting is correct but we don’t have to be as strict with the percentages.

Secondly, learning cannot be broken down into three neat compartments. When it comes to courses and learning, the key is to get the most ‘bang for you buck’. This means ensuring that your eLearning solution resonates throughout every aspect of learning: experience, guidance or coursework.

It’s not about delivering a course or module, and then waiting for the magic to happen; information and availability need to be present at every step. High-performers are proven to learn best, when they have a supportive network around them i.e. they know where to go for answers as soon as questions arise. The most cost-effective way to supply this is with great, anytime eLearning solutions.

And finally, what eLearning companies are trying to do in promoting the 70/20/10 framework is to get companies and businesses to evaluate their learning objectives; so that learning becomes part of work culture and not simply an isolated event.

Yes 70/20/10 sounds good in a sales spiel, but taking learning beyond the classroom works best for learning, and works best for business as a whole. And isn’t that what we all want?

Posted by: Chris Sanderson

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